These terms apply to private landlords and other one-off clients booking Checkit Inventories services.
Checkit Inventories is operated by Eclipta Limited, a company registered in Gibraltar. References to “we”, “us” and “our” mean Eclipta Limited operating as Checkit Inventories.
These terms apply to private landlords and other one-off clients who book our services through our website, by email or by telephone. Estate agents, property managers and other commercial clients may instead be covered by a separate written service agreement.
We provide independent property inventory and condition reporting services, including inventories and schedules of condition, check-ins, check-outs, interim inspections, key handovers, key holding and contractor access.
Our reports provide a written and photographic record of the visible condition and contents of a property at the time of inspection. Inspections are visual and non-invasive only.
Unless expressly agreed in writing, our inspections do not include:
Where utilities are connected, basic visible operation of lighting or appliances may be checked where safe and practicable. This does not amount to specialist testing or certification.
Smoke alarms, heat detectors and carbon monoxide detectors may be photographed where visible, but they are not tested unless this has been expressly agreed as part of the booked service.
Areas obscured by furniture, stored belongings, restricted access, poor lighting or other obstructions may not be fully inspected.
Our reports are not tenancy agreements, legal advice, valuations, surveys, structural reports or safety certificates.
A booking request made through our website, by email or by telephone is not confirmed until we have accepted the instruction and confirmed the date, time, property and service in writing.
You must check the confirmation details and tell us promptly if anything is incorrect.
You are responsible for providing accurate information about the property, including its size, layout, furnishings, access arrangements and any circumstances that may affect the inspection. We will tell you if the fee needs to change because the property is materially larger, more heavily furnished or more complex than described.
If you are booking as a private individual for purposes outside your trade or business, Gibraltar consumer law may give you the right to cancel a distance contract within 14 days of booking.
If you cancel after work has started but before the service is fully completed, you must pay a proportionate amount for the work already carried out and any reasonable costs already incurred.
Your statutory rights are separate from the appointment cancellation charges in section 6.
You must ensure that safe, clear and uninterrupted access to the property is available at the agreed time. Keys, access codes and any relevant instructions must be provided in advance or made available as agreed.
If access is unavailable, materially delayed or restricted, we may cancel or suspend the inspection. The cancellation charge in section 6 will apply where the issue was not caused by us.
Our clerk may refuse to enter, or may leave, any property that appears unsafe, hazardous, unsuitable for inspection or where threatening or inappropriate behaviour occurs. We will report this to you as soon as reasonably practicable.
You must give us as much notice as possible if you need to cancel or reschedule a confirmed appointment.
We will normally require a £40 booking deposit. The deposit will be deducted from the final fee where the appointment proceeds as agreed.
If we cancel an appointment and cannot offer a suitable alternative, we will refund any deposit paid.
The applicable fee will be confirmed when the booking is accepted. Any deposit paid will be deducted from the final invoice.
Payment is due immediately following completion of the inspection. We will send the invoice by email and the completed report will be released once payment has been received in cleared funds.
We will withhold the report until all amounts due for that booking have been paid in full.
Any additional service or work not included in the original booking must be agreed before it is carried out and may incur an additional charge.
Reports are supplied electronically in PDF format. We will aim to deliver the report within the timeframe confirmed at booking, subject to payment, access, the size and complexity of the property and any circumstances outside our reasonable control.
A report records the visible condition of the property and its contents at the time of inspection only. It does not provide assurance about condition before the inspection or after our clerk has left the property.
Check-out reports are comparative where a suitable check-in report or inventory is available. Where the original report was prepared by another provider, the quality and completeness of that document may limit the comparison we can make.
Where no reliable check-in record is available, we will document the visible condition at check-out but cannot confirm when a change occurred.
Reports are issued to the client who instructed us. You are responsible for deciding who receives a copy and for ensuring that any recipient understands the report’s scope and limitations.
Where we collect, hold, issue or return keys, we will keep an administrative record of the keys handled. You must provide accurate instructions and suitable contact details for all key handovers.
Our key holding service has a minimum term of six months unless we agree otherwise in writing. Fees for key holding, contractor access, additional handovers, call-outs and out-of-hours attendance will be confirmed before the service begins.
Key holding is not an emergency service. Attendance is subject to staff availability, safe access and the agreed service hours.
We will take reasonable care of keys held by us. We are not responsible for delays, failed access or loss arising from inaccurate instructions, third-party actions or circumstances outside our reasonable control.
Checkit Inventories provides independent property condition reporting and documentation services only. Our role is to record what is visible at the time of inspection and, where possible, compare it with the available check-in record.
We do not determine tenant or landlord responsibility, assess fair wear and tear, recommend deposit deductions or decide whether repair or replacement costs should be claimed. Those decisions remain the responsibility of the landlord, managing agent or other relevant parties under the tenancy or short-let agreement.
We are not responsible for:
We will provide the services with reasonable care and skill. Nothing in these terms excludes liability that cannot lawfully be excluded.
Subject to the above, our total liability in connection with a booking will not exceed the fee paid for the specific service giving rise to the claim.
You must notify us in writing within seven days of receiving the report if you believe it contains a material error, omission or unclear observation. Your message should identify the relevant section and explain your concern.
We will review the report and the original inspection photographs. Where appropriate, we will issue a correction or clarification.
Minor clerical or administrative errors that do not materially affect the report’s accuracy or usefulness will not entitle you to a refund. Where a material error cannot reasonably be corrected, we will consider a fair price adjustment proportionate to its effect.
This process does not cover disagreements about liability, fair wear and tear, deposit deductions or the interpretation of a tenancy agreement.
Copyright in our reports, report layouts, written content and photographs remains with Eclipta Limited unless we agree otherwise in writing.
Once the relevant fee has been paid, you may use and share the report for the management, letting, check-in, check-out, insurance or dispute administration of the property concerned.
You must not materially alter the report, remove our branding, present edited content as our original work or use the report for an unrelated commercial purpose without our written consent.
We collect and process personal information only to arrange, carry out and administer the services you ask us to provide.
This information may include your name, company name where applicable, property address, email address, telephone number, billing details and any other information reasonably required to complete your booking and prepare our report.
During an inspection we create written reports and take photographs of the property and its contents. These photographs may include personal belongings present at the property at the time of inspection. They are taken solely to document the property’s condition and contents and are not used for marketing or any unrelated purpose without permission.
We process personal information in accordance with applicable Gibraltar data protection legislation and only use it to provide our services, comply with legal obligations and manage our business.
Full details of how we collect, use, store and protect personal information, together with your rights, are set out in our Privacy Policy.
These terms are governed by the laws of Gibraltar. The courts of Gibraltar will have jurisdiction over any dispute arising from them.
Nothing in these terms limits any statutory rights you have as a consumer under Gibraltar law.
We may update these terms from time to time. The version in force when we confirm your booking will apply to that booking.
If you have any questions about these terms, please contact us:
Checkit Inventories
Operated by Eclipta Limited
Email:
